Refund Policy
1. Eligibility for Refunds
- Refunds are available for items returned within [3 days] from the delivery date.
- Items must be unused, in original packaging, and in the same condition as received.
2. Non-Refundable Items
- Certain items like perishable goods, gift cards, or personal hygiene products are not eligible for a refund.
3. How to Request a Refund
- To initiate a return, contact our customer support at [email/phone].
- Provide your order number and reason for the return.
4. Refund Process
- Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within [7 days].
5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or the wrong item was shipped.
6. Late or Missing Refunds
If you haven’t received a refund, check with your bank or credit card company as it may take some time for the refund to reflect.